Microsoft Systems &
Applications Are Our Speciality

( 01425 271700 (24 hrs)
Or use the Contact Us page

AUTHORISED AVG RESELLER

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Remote Computer Support

 

These are typical remote desktop sessions we receive
 
Firewall Configuration
Email Problems
Password Changes
Computer Errors
Virus Removal
Basic Instruction
Fault Diagnosis
Installation of Software
Fault Confirmation

Configuring New Hardware
Updating Drivers

IT Health Check
 
REMEMBER
Thi
s service relies on you having broadband internet connection working.
If you are using dial-up or having problems connecting to the internet then it may not be possible to use this service, and may require and engineer to visit you.
 
The average charge for this service is £15.00 - £30.00.
Please speak to the engineers
PRIOR to purchasing any vouchers.

(
01425 271700 (24 hrs)


 

Remote Computer Support

We now offer remote desktop support to both home and business users alike. No engineer is required to visit your home, or business. We use your existing Internet connection to connect to your your computer. Payment for this service is pre-paid, and your card is processed through our online shopping cart. We use the very highest security to connect to your computer.

Two Simple Steps to Purchasing Remote Support Vouchers.

Step 1 Call the telephone number at the top of this webpage, and request a remote desktop support session. Important Do Not purchase a remote desktop voucher prior to speaking with us. Your fault may not be suitable for remote support.

Step 2 Purchase the prepaid remote desktop support vouchers, these are purchased in blocks of £15.00. You will be advised by our engineers at the time of your call how many block of vouchers you will need to purchase.

Support Amount

We Can Accept Payment From Any Of The Following Cards.

Step 3 Download our remote support software.

Step 4 Await our call, our engineer will discuss the repair whilst we work on your repair.

Frequently Asked Questions.

Q - Is your connection secure to my computer?                                                                       

A -Yes we use the same type of encryption as the high street banks

Q - Are there any minimum requirements for you to connect to my computer to repair remotely? 

A - To use the service, your computer and internet connection has to meet certain standards.          You must be connected to the internet via broadband.                                                                  Your computer has to be running one of these versions of Windows:                                         Microsoft Windows Vista.                                                                                                        Microsoft Windows XP.                                                                                                               Microsoft Windows 2000                                                                                                           Microsoft Windows Server.

Unfortunately, we cannot connect you to our remote repair system if your operating system is not one of those listed above. However we can rapidly repair your computer at your premises where over 90% of problems are corrected on site by our skilled engineers.

Why Not Give It A Try - 7 Days A Week - 24Hrs - Give Us A Call

Customer Reviews

View our full profile in the FreeIndex Computer Repair directory.
 

 
 
 
 

Callout

24 hours per day, 7 days a week in Dorset and West Hampshire.

Engineer normally on site within 3 hours of booking

Available further a field. Contact us for for more information



Authorised computer repairs for ALL major computer brands